Change The Siebel Default/Vanilla Error Message In Custom/User-Friendly

Requirement:

The requirement is to throw a user-friendly message in place of the default/vanilla error message thrown by escript on the UI in Siebel.

for example, if we have the error message thrown on the UI as shown in screenshot below:

We need to replace this Siebel error message with a User-Friendly error message “Error Invoking the Business Service in Siebel”

Solution:

Follow the below steps to implement this requirement.
1. In Siebel Tools, place the try, catch and finally block

2. Configure the catch block in your script as below:

Notes:
Just add your Siebel error code in the str.indexOf(“<error code>”) in the catch block and throw a message as per your requirement.

3. Compile the changes in your SRF and launch the Siebel Client to see the above Siebel error message replaced with a user-friendly error message as below: